Applies to:

CowboyyVVS Express App (iOS & Android)

Cowboyyvvs.com Website

All related services, tools, and platforms operated by Cowboyyvvs LLC

Cowboyyvvs LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the rights you have regarding your data. This Policy applies to both our website and the CowboyyVVS Express App.

1. Information We Collect

We may collect the following categories of personal information when you use our website or the CowboyyVVS Express App:

A. Information You Provide Directly

Name

Email address

Phone number

Mailing address (optional)

Demographic information (optional)

Custom jewelry order details (designs, preferences, materials, etc.)

B. Automatically Collected Information

When using our website or the CowboyyVVS Express App, we may automatically collect:

IP address

Device information (device type, operating system, app version)

Cookies and tracking data

Usage data (pages viewed, features used, time spent in app)

Analytics data through Google Analytics, Hotjar, and similar tools

Crash logs and performance diagnostics (required by Apple for app stability)

C. App‑Specific Data (Required by Apple)

The CowboyyVVS Express App may collect:

Identifiers: device ID, IP address

Contact Information: if you create an account or place an order

User Content: uploaded images, design references, messages sent through the app

Payment Information: processed securely through third‑party payment processors (we do not store full card numbers)

Location (Optional): only if you enable location-based features such as mobile concierge services or delivery estimates

We do not collect sensitive personal data unless you voluntarily provide it.

2. How We Use Your Personal Information

We use your information for the following purposes:

To operate and provide the CowboyyVVS Express App and website

To process orders, consultations, and custom jewelry requests

To send marketing communications about products, promotions, and updates

To improve app performance, user experience, and service quality

To protect our platform and users from fraud or misuse

To analyze usage through Google Analytics, Hotjar, and similar tools

To provide customer support and respond to inquiries

To comply with legal obligations

3. How We Share Your Personal Information

We may share your information with:

A. Service Providers

Third‑party partners who help us operate our business, including:

Email marketing providers

Payment processors

Analytics tools (Google Analytics, Hotjar)

App hosting and cloud storage providers

Customer support tools

These providers only receive the information necessary to perform their services.

B. Legal Requirements

We may disclose information if required to:

Comply with applicable laws

Respond to lawful requests

Protect the rights, safety, and property of Cowboyyvvs LLC or our users

C. No Sale of Personal Data

We do not sell your personal information.

4. How We Protect Your Information

We use industry‑standard security measures to protect your data, including:

Encryption during transmission

Secure servers and firewalls

Access controls and authentication

Regular security audits

While we take strong precautions, no method of transmission is 100% secure.

5. Your Privacy Choices & Rights

You have the following options:

Opt‑Out of Marketing: Click “unsubscribe” in any email.

Delete Your Account: Contact us at +1 (844) 752‑2887.

Analytics Opt‑Out:

Install the Google Analytics Opt‑Out Browser Add‑On

Reply “STOP SCREEN RECORDING” in applicable text threads

App Permissions: You may disable camera, microphone, location, or notifications in your device

settings.

6. Children’s Privacy

The CowboyyVVS Express App and website are not intended for individuals under 18. We do not knowingly collect information from minors. If you believe a minor has provided information, contact us at +1 (844) 752‑2887 for immediate removal.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services

Fulfill orders

Meet legal obligations

Resolve disputes

You may request access to your data by contacting us.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website and inside the CowboyyVVS Express App. Continued use of our services indicates acceptance of the updated policy.

Custom Jewelry Privacy Clause

This clause applies to all custom jewelry orders placed through Cowboyyvvs LLC or the CowboyyVVS Express App.

1. Confidentiality Obligation

We maintain strict confidentiality regarding all custom jewelry details, including:

Gold karat (e.g., 10kt, 14kt, 18kt)

Silver content

Gemstone selections

Design files, sketches, and proprietary concepts

Investment amounts and material breakdowns

2. Non‑Disclosure

We will not disclose or discuss your custom jewelry details with:

Other clients

Potential clients

Third parties

Unless you provide explicit written consent.

3. Protection of Investment Portfolios

Your custom jewelry investment details are treated as confidential intellectual property and will not be shared outside Cowboyyvvs LLC.

4. Compliance with Privacy Regulations

We comply with all applicable privacy and consumer protection laws.

5. Legal Recourse

Any employee who violates this confidentiality clause may face disciplinary action, including termination and revocation of their work license within Cowboyyvvs LLC.

6. Governing Law

This clause is governed by the laws of the applicable jurisdiction selected by Cowboyyvvs LLC.

7. Entire Agreement

This clause supersedes all prior agreements regarding confidentiality of custom jewelry details.

9. Contact Us

For questions, concerns, or privacy requests:

Cowboyyvvs LLC 📞 +1 (844) 752‑2887 📧 Support available through the CowboyyVVS Express App and website.

Effective Date: January 01, 2026